Popular question
Frequently asked question
01
How fast is the customer support response time?
Our customer support team strives to respond to inquiries within 24 hours. For urgent issues, please contact us via live chat or phone support.
02
Recommended internet speed?
If your download speed is at least 20 Mbps, everything will work smoothly at the highest quality. If you're unsure, ask for a 1-day trial to check the quality first.
03
When will I receive my order?
We process all orders manually, and they are usually dispatched immediately via email. Please also check your spam folder. For further assistance, or if you prefer, you can also inquire about the status of your order via WhatsApp. Please allow extra time during peak periods. Thank you!
04
Which devices can be used for IPTV?
Our IPTV services are accessible on all Smart TVs (Samsung, Sony, LG…), all Android devices (phones), Apple TV, iPhone, Google Chromecast, MAG Box on STB Emulator App and FireStick.
05
Available payment methods?
PayPal Credit Card
06
How many connections at the same time?
You can install your account on multiple devices, but please note that it will only work on one device at a time.